Re-design of SuperSaver
SuperSaver is a travel agency, providing flight and accomodation booking services.
The goals of the re-design:
- Improving accessibility
- Making it more ethically correct
- Keep the overall style so the changes feel very natural
Contact Details
Old contact details section
It looks cluttered, there are duplicated texts.
New contact details section
Thanks to some rearrangements there is more space, which has made possible to increase the text size and therefore increase the readability. The process of booking is now more transparent, because each step is clearly indicated in the header instead of just providing the number. Moreover it is made possible to go back by clicking on the respective step.
Passenger Info
Old Passenger Info Section
It is cluttered, the text that the name and surname should be like in the ID document is redundant and take a lot of space. Moreover, in order to enter the Frequent Flyer number it is necessary to do an extra click.
New Passenger Info
The space was cleaned up and that's why the text could be made bigger. Moreover, in order to be more inclusive Gender (Kön) was changed to Legal Gender (Juridiskt kön). In Sweden there are only two legal genders, nevertheless in order to be more inclusive it is important to indicate the understanding of the difference between actual and legal gender.
New Passenger Info
Additional info has been moved under the information buttons in order to save space.
Baggage
Old Baggage Section
The section looks unstructured, it is definitely asking for a re-arrangement.
New Baggage Section
The elements are grouped better in order to create more structure. The icons are more informative because they now include the weigth, so it is possible which type of baggage it is even before you start reading the text. "No baggage" (Inget) is selected by default in order to save the user extra clicks (or even error messages if they miss this section).